Back in Canada, paying for utilities like internet, electricity and gas wasn’t a difficult process. Most of the time, these things happen automatically from your bank account or on a credit card, so you don’t even really think about them.
Any utility I had used in the past 10 years in Canada usually had their own app, allowed payment through my bank online, or had their own online portal for making payment quick and easy. I’d come to expect that kind of simple and straightforward service when paying for utilities.
And then Mexico happened.